Payment of BSNL landline bill can be done online at BSNL portal. Not only landline bills can be paid but one can do recharge, ask for duplicate bill copy, do enquiry, and register complaints.
On Insta (Instant) pay page enter your phone number in the following format "STD CODE - Your Phone Number". For example, 011-********** and enter the verification code. Next submit the form.
If there is an outstanding bill with payments due the phone bill details will be shown along with due date and bill amount. In above picture the bill amount is shown as 658 Rs. Note that in some cases you might see a minus (-) sign in front of bill amount. It indicates that you have already paid the bill or you had some excess amount paid to BSNL (already in past) which is now been adjusted.
The last step is to do online payment. You can choose internet banking option or use your credit/debit cards for the purpose. Once payment is done BSNL alerts you that your transaction is successful and landline bill is paid.
Now that you have learnt how to do BSNL landline bill payment online share the process with your friends so that they can also save time by paying their landline bills online.
BSNL Landline Bill Payment Online
Landline bills are issued monthly to the BSNL customers. BSNL is Bharat Sanchar Nigam Limited and it is a state owned telecommunication company of India. There are millions of customers who use various services offered by BSNL, but most used one is landline phone service. A bill for landline phone can be paid online on the portal made especially to receive payments.
BSNL Payment Portal
Due to huge usage of landline phones the number of people who look to pay their telephone bills was ever increasing and it made the complete billing process (which was manual in past) a real complex and at times an unmanageable task. To overcome huge load on manual staff due to increase in bill payers BSNL decided to come up with an idea of online website that can host an application which can take care of entire bill processing. The BSNL portal, however, is much more than just a bill payment processing application. It allows its users to maintain accounts, download forms, apply for new telephone connection, register complaints, change and update plans, and much more. You can see it in action by clicking here.
How to Pay BSNL Landline Bill
BSNL landline bill payment online through portal is extremely easy. Once you go to online payment portal there are many options available which list various BSNL services for which payment can be done online. We are interested in first of these listed option which states -"Landline/FTTH/DID bill payments (all india)". Have a look at picture below to see what is told here.
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| BSNL Portal for online bill payment |
After choosing this option you will be asked to login to your BSNL account. Signing In to your BSNL account will allow you to not only pay bills but also look at other data related to your registered telephone numbers. For example - you can view past transactions, see the status of bill payments of all the services, generate bill, view any outstanding bills and pay in case bill is not yet paid. However if you do not want to look into other details you can simple choose 'Quickpay' option which allows you to pay instantly without login/ registration. Here are your both options (see the pic below).
Since this article explains you to how to do BSNL landline payment and not other tasks, we will choose instant pay option. This will take us to Insta pay page where we can do instant payment.
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| Either login to pay bsnl landline bill or pay instantly using quick pay option. |
On Insta (Instant) pay page enter your phone number in the following format "STD CODE - Your Phone Number". For example, 011-********** and enter the verification code. Next submit the form.
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| QuickPay landline bill details |
If there is an outstanding bill with payments due the phone bill details will be shown along with due date and bill amount. In above picture the bill amount is shown as 658 Rs. Note that in some cases you might see a minus (-) sign in front of bill amount. It indicates that you have already paid the bill or you had some excess amount paid to BSNL (already in past) which is now been adjusted.
The last step is to do online payment. You can choose internet banking option or use your credit/debit cards for the purpose. Once payment is done BSNL alerts you that your transaction is successful and landline bill is paid.
Important BSNL landline bill payment pointers
- Always note down the transaction number which is shown when you do the payment. This transaction number can be used to track the status of bill and view transaction status.
- If you do not see the digital payment receipt after successful payment from your bank account do not try to pay bill again. This situation occurs due to disconnection of internet while paying. BSNL usually receive the confirmation from the BANK, through alternative backup channel and the receipt will be sent to your registered email id.
- If you have already paid the bill and yet it is not updated on BSNL portal or is added to current bill, either go to nearby cash counter of BSNL or pay the entire amount. The excess amount, if any, will be adjusted in the next bill.
- If you are confused whether the bill is paid or not, you can login to your BSNL portal account and check transaction status or go to this page to query transaction status. Here enter you email id, mobile number, and account number (account number is printed on your telephone bill) and submit the form. It will show the status - 'bill paid', 'awaiting bank response', 'failed transaction' etc.
- For any clarifications regarding the bill call on toll free BSNL helpline number 1500.
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